Privacy Policy
The Forest restaurant, located at 90 HaDerech HaHoreish Street, Jerusalem (hereinafter: “the Restaurant,” “The Forest,” “we,” or “us”), respects your right to privacy. The Restaurant owns and controls the database subject to this Privacy Policy. For contacting us, you can use the means detailed on the “Contact Us” tab on the website. We wish to enable you to make informed decisions regarding the use of your information.
The purpose of this Privacy Policy is to explain how the restaurant handles information collected through our website (hereinafter collectively: “the Website”) or through the services provided by the company, including its customer club (hereinafter collectively: “the Services”), and how the Website collects, uses, discloses, and protects the information received from users.
The Privacy Policy is written in the masculine form for convenience only and refers equally to both women and men. Terms in this document that are not explicitly defined herein shall be interpreted according to the definitions given to them in the Terms of Use available on the website.
Information We Collect
“Personal information” or “information” means information that can be attributed to a person or entity, such as a name, phone number, or email address. For some of the services we provide, including making purchases on the website, providing personal information is required. Additionally, if you contact us, whether through the website or by other means, we will collect information related to your inquiry. For example, if your inquiry concerns catering services, we will ask for details such as the date and time of the event, the number of guests, and relevant information regarding any special needs for the event or its participants.
As part of the registration for purchases on the website, you will be required to provide us with information, including your name, address, and mobile number. Additionally, we may collect further information from you, such as your email address and physical address. If you connect with us via the social network “Facebook” or other social networks, we will receive personal information as provided by Facebook or the relevant social network. Please review the policy of the social network through which you connect to the website in order to understand what information is transferred from them to us.
“You are not legally required to provide us with the information, and providing the information is subject to your will and consent. However, if you choose not to provide the information, in whole or in part, some of the services we offer may be unavailable to you and/or you may not be able to receive the services.
Additionally, we may retain other details about your use of the services, such as advertisements you viewed on the site, the pages you visited, or the offers and services that interested you. Certain information may also be collected automatically about your computer, browser, operating system, IP address, and/or mobile device, as well as your location.”
How do we protect the information?
We take industry-standard measures to protect the information provided to us, both during transmission and after we receive it. However, no method of electronic transmission or storage is completely secure. Therefore, while we strive to use accepted means to protect your information, we cannot guarantee its absolute security.
We will delete any personal information we have received from a user upon receiving a written request from that user. We cannot recover information that has been deleted.
How do we use the information?
We will not share your information with third parties without your explicit consent, except in the ways explicitly mentioned here, or if required to do so by any law, regulation, court order, or in order to cooperate with a law enforcement investigation.
We use the information you provide to us in order to deliver our website and services to you, such as sending your orders to you, as well as sending information about promotions, news, or events via email, SMS, or other means.
We may use the information for our internal purposes, such as diagnosing problems with our servers or making our services more useful or tailored to your needs.
The personnel currently authorized to access personal information are: Database Manager, Marketing Manager, Information and Computing Systems Manager, and Website Managers. It should be noted that this list may change from time to time.
Your information may be transferred to:
Referrals from and to other websites. If you are referred to this site from another site (for example, via a link), we may share certain information about you with the referring site. We encourage you to review the privacy policy of any site that referred you to our site. Additionally, when you navigate to our partners’ websites via a link from our site, we provide that partner with a unique identifier so they know you were referred from our site. This unique identifier will not contain your personal information.
“Additionally, through analysis of all the information we collect or receive, including information about users, we may create statistical information about a wide range of users (hereinafter: ‘statistical information’). Statistical information helps us understand user trends and needs so that we can consider new services and products and tailor existing services and products to users’ needs. Statistical information is anonymous and is not linked to personal information. We may share statistical information with our partners, without limitation, under commercial terms determined at our sole discretion.
We may analyze the statistical data using software that provides information and statistical analysis services, including but not limited to Google Analytics (‘Analytical Tools’). The information collected is intended for analysis, research, and monitoring purposes. We may share the statistical data with our clients and business partners (as detailed below). Additionally, we use the information we receive through the analytical tools to improve the system. The information that Google Analytics collects as a result of your use of the system is subject to the terms of use and privacy policy of Google Analytics as detailed below:
https://marketingplatform.google.com/about/analytics/terms/us
Cookies
The cookies we use may change from time to time. In any case, the types of cookies we generally use fall under the following categories:
| Activity | Type of Cookie |
| These cookies are essential for the proper operation of the website. They help you access the site, navigate within it, and use various features, such as remembering previous actions (e.g., text entered) to go back to previous pages. These cookies cannot be disabled. | Essential |
| These cookies remember your settings and preferences and the choices you make (such as language or region preferences) to help us tailor your experience and offer you improved functionality and content. | Functional |
| These cookies help us identify and prevent security risks. They help us recognize you and prevent other users from changing your username and password, among other security-related actions. | Security |
| Cookies help us collect information to understand how you use our website, for example, if you viewed specific posts or pages and how long you stayed on each page. This information helps us improve our website’s performance. | Performance |
| These cookies collect information about your activity on our website to help us learn more about the popular features among our users and how we can improve the site. | Analytical |
| These cookies are intended to deliver content to you, including advertisements that may be relevant to you and/or your interests. They are also used to display targeted ads or to limit the number of times you see an ad. These cookies help us understand how effective our ads are. They may track your browsing habits as well as your actions during your use of our site and your visits to other sites. | Advertising |
Cookies are short pieces of text sent to the visitor’s browser. Upon a return visit, the browser sends this piece back to the visitor’s device. We use cookies to tailor your user experience to your needs and to customize the advertisements you see on the site. Third parties who help us deliver the site and/or our business partners may send cookies to your browser, read these cookies, or use beacons to collect information, including information related to ads displayed on third-party websites. We may use a ‘persistent’ cookie to save your settings and personal customizations. Also, if you log into the site, the cookie will be used to identify you as a valid user so you don’t have to enter your details again each time you use the site. Most internet browsers are pre-configured to accept cookies, but you can change this setting so that your browser blocks all cookies or notifies you each time a cookie is sent. You can also delete any existing cookies at any time. However, some features of the services and/or the website may not function properly if you disable or remove cookies.
Third-party cookies: Currently, we use these cookies (but the list may change from time to time).
- Google analytics
- Google merchant
- YouTube
- Hotjar
- infoRU
- tiktok
- google tag manager
- Meta
- ReCapatch
Other Uses and Data Transfer
We cooperate with law enforcement authorities or any court order that requires or directs us to disclose the identity, behavior, or digital content of any user suspected of engaging in actions that are presumed illegal or violate the law. We may transfer your information to our affiliated companies, including those located outside of Israel. We may use the services of subcontractors located in countries other than your country of residence, including countries outside of Israel, and send them the information we receive. All subcontractors will be subject to confidentiality and non-use obligations. Nevertheless, in some countries, the level of protection for personal information or other information may not be equivalent to the level of protection in your country. We may transfer our databases, including your information, if we sell our business or part of it, including during negotiations related to such a transaction, including in the event of liquidation and including transfers outside of Israel.
Changes to the Privacy Policy
Our privacy policy may change from time to time. If any changes are made to the privacy policy that reduce your rights or involve different use of the personal information you provided, a notice will be published on the website.
Contact Us
For any questions or issues related to the privacy policy, please contact customer service via the contact form on the website, a private message on the Facebook or Instagram page, or on WhatsApp.
Last updated: May 2025